Proactive Franchise Services
Helping You Achieve Your Greatest Potential
Franchise Services is our term for the FASTSIGNS® departments dedicated to providing direct support to our stores. Our Franchise Business Consultants (FBCs) are seasoned professionals who will guide you through the many facets of a successful business operation. Your FBC is your primary liaison to the many resources FASTSIGNS® offers and will personally assist you in a variety of ways:

On-Site Visits
Your FBC will schedule regular visits and stay in frequent phone contact, providing answers and bringing you ideas on how to grow your sales and improve your bottom line.

Financial Analysis
Your FBC will help you maximize your bottom line through regular analysis and review of financial statements.

Sales & Marketing Management
Our sales development specialist will help you better understand your market, market share and key industries through a Market Analysis Worksheet.

Production Techniques
Your FBC will bring you the results of FASTSIGNS'® ongoing research into practical improvements in production efficiency and quality in your store.

Personnel Management
You'll receive up-to-date guidelines for personnel management, suggestions on motivating your employees and assistance in evaluating candidates. You'll also be provided with examples of compensation programs designed to motivate and retain your staff.

Technical Management
Technical Support personnel will assist you in the areas of file conversion, full-color graphics implementation, developing e-media capabilities and ensuring that your in-store technology is state-of-the-art. Technical Support is available via a toll-free number or through email to answer your software and hardware questions, troubleshoot as needed or give general consultation on the latest in technology.

Sales & Marketing Expertise
Our Franchise Business Consultants will teach you how to sell your products and services in an efficient, targeted manner. Within your first 120 days in business, your FBC will visit your store, assist you in securing sales appointments and accompany you on sales calls.

The list above covers only on-site or specialized support elements. We also provide a number of services and support mechanisms to our franchise network on an ongoing basis, including but not limited to:

Computer System Upgrades
Service contracts with vendors are available to ensure that you receive software updates for both your point-of-sale and your computer-aided sign-making systems, as well as continuing education in those software programs.

Vendor Referrals
You'll have ready access to our database of approved vendors, from whom you may purchase affordable supplies, receive additional consultation and order subcontracted production services.

Research & Development
You'll benefit from our commitment to ongoing research and development in equipment, software, supplies, materials, new products, marketing and more - a commitment unique in the sign industry.

Knowledge Database
Support.fastsigns.com is a knowledge base that allows our stores to search and retrieve data such as logos, vendor information, marketing materials, personnel forms, business forms, and tips from the field.

Logo Library
Currently, over 2000 international, national and regional corporate logos are accessible to you any time through our intranet - FASTSIGNS® Online.

FASTSIGNS Online (FSOL)
You can download files, communicate system-wide and receive ongoing support on a daily basis through FASTSIGNS® Online. This private intranet service gives you instant access to your fellow franchisees, our corporate staff and selected vendors.

E-Commerce
By having your own store page within the FASTSIGNS® Web site, you can direct prospects and customers to your specific customized page. Additionally, customers can get driving directions and maps to your store, request a quote or send a file online.